Books
- Top Gun Prospecting for Financial Professionals

- CRM Automation

- Killer Customers: Tell the Good from the Bad and Crush Your Competitors

- Listening to the Voice of the Customer: 16 Steps to a Successful Customer Satisfaction Measurement Program

- The Complete Help Desk Guide

- Mastering Customer Value Management: The Art and Science of Creating Competitive Advantage

- Winning Behavior: What the Smartest, Most Successful Companies Do Differently

- Total Customer Service: The Ultimate Weapon

- Customer Service: Career Success through Customer Satisfaction (NetEffect Series) (2nd Edition)

- Complaint Management : The Heart of CRM

- Delivering Legendary Customer Service: Seven Steps to Success

- The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship

- Why Customers Come Back: How to Create Lasting Customer Loyalty

- Thank You Very Much: A Book for Anyone Who Has Ever Said, "May I Help You?"

- Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA

- Real Time: Preparing for the Age of the Never Satisfied Customer

- Services Marketing

- From Cellmates to Soulmates Integrating Sales and Service

- Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability

- Customers.Com : How to Create a Profitable Business Strategy for the Internet and Beyond

- Product Development for the Service Sector: Lessons from Market Leaders

- Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World

- Two Sides to Every Coin... The Customer Isn't Always Right!

- Bread and Butter : What a Bunch of Bakers Taught Me About Business and Happiness

- Customers As Partners: Building Relationships That Last

Average customer rating:
- Helpful but unrealistic
- Cold Calling is Still the weapon of choice in the 21st Ceuntury
|
Top Gun Prospecting for Financial Professionals
D. Scott Kimball
Manufacturer: Kaplan Business
ProductGroup: Book
Binding: Hardcover
General
| Job Hunting & Careers
| Business & Investing
| Subjects
| Books
General
| Popular Economics
| Business & Investing
| Subjects
| Books
Finance
| Business & Investing
| Subjects
| Books
| Banks & Banking
| Corporate Finance
| Foreign Exchange
| Inflation
| Interest
General
| Business & Investing
| Subjects
| Books
Customer Service
| Industries & Professions
| Business & Investing
| Subjects
| Books
General
| Investing
| Business & Investing
| Subjects
| Books
Introduction
| Investing
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Marketing
| Marketing & Sales
| Business & Investing
| Subjects
| Books
General
| Sales & Selling
| Marketing & Sales
| Business & Investing
| Subjects
| Books
General
| Personal Finance
| Business & Investing
| Subjects
| Books
Look Inside Business Books
| Trip
| Specialty Stores
| Books
Look Inside Reference Books
| Trip
| Specialty Stores
| Books
Similar Items:
- Top Gun Financial Sales: How to Double or Triple Your Results While Reducing Your Book
- Storyselling for Financial Advisors : How Top Producers Sell
- Effort-Less Marketing for Financial Advisors
- Guerrilla Marketing for Financial Advisors
- Tested in the Trenches: A 9-Step Plan for Building and Sustaining a Million-Dollar Financial Services Practice
ASIN: 0793178398
Release Date: 2003-10-01 |
Book Description
Prospecting, the process of contacting the right people with the idea of converting them to customers, is a critically important activity in the sales process. Since the stock market decline in 2000, financial professionals-many for the first time-are finding they need to prospect for customers.
Author and financial services professional Scott Kimball advocates that reps cut their book, or client base, dramatically and follow his proprietary prospecting process. Called the ""Top Gun"" method after the renowned U.S. Navy flight school, this process provides individuals with the strategies and tactics they need to perform at levels usually never reached by the average financial salesperson.
Kimball's Top Gun Prospecting for Financial Professionals is the only book to focus on prospecting for the financial services professional. It covers all aspects of the process, including contact management systems, lists, advertising, cold calling, direct mail, networking, seminars, referrals, the Internet, attitude, and time management.
Readers will learn how to:
* Execute and track the success of the four major prospecting process components.
* Identify new, rich sources for clients.
* Maximize the efficiency of the filtering/qualifying process, ensuring that salespeople meet only with highly qualified, ""ripe"" prospects.
* Approach prospects so they agree to a meeting to discuss their financial situations.
Customer Reviews:
Helpful but unrealistic.......2006-06-03
As a financial advisor who built his book partially from cold-calling, it was refreshing to see that somebody else understands that it is a powerful business builder. However, a lot of what I read appeared to be unrealistic. For example, the author claims to coldcall everyday, yet, has been in the business for 20 plus years and limits his practice to 50 households.
Cold Calling is Still the weapon of choice in the 21st Ceuntury.......2005-06-23
I read this book in one sitting. I think it is remarkable, not for the techniques (nothing new), but that cold calling is so highly endorsed by someone who specializes in the high roller client base. I believe that the financial services field is the Army Ranger unit of professional selling. These guys make their living off a group of people extremely savvy and resistant to sales people.
His motivation is remarkable and made me want to get back on the phone. I appreciate his staightforward style and his comparison of cold calling with other techniques such as seminar selling and mail out leads.
I highly recommend it.
Books:
- Thoughts Silenced Taught Secrets
- Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!
- Scoring Points: How Tesco Is Winning Customer Loyalty
- The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center (Call Center Handbook)
- Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results
- Top Gun Prospecting for Financial Professionals
- High Powered Customer Service Training Activities: 26 Fast Moving Training Ideas for Customer Service Trainers and Managers
- Winning With the Customer from Hell: A Survival Guide (Winning With the . . . from Hell)
- Why Service Stinks...and Exactly What to Do About It!
- The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First
Books