Books

  1. Beating the Deal Killers : Overcoming Murphy's Law (and other Sales Nightmares)

    Beating the Deal Killers : Overcoming Murphy's Law (and other Sales Nightmares)


  2. Make Big Profits on Ebay : The Ultimate Guide for Building a Business on Ebay

    Make Big Profits on Ebay : The Ultimate Guide for Building a Business on Ebay


  3. Winning at Service : Lessons from Service Leaders

    Winning at Service : Lessons from Service Leaders


  4. The Big Book of Logos

    The Big Book of Logos


  5. Fundamentals of Advertising

    Fundamentals of Advertising


  6. Marketing Management

    Marketing Management


  7. Strategic Copywriting: How to Create Effective Advertising

    Strategic Copywriting: How to Create Effective Advertising


  8. Culture and the Ad: Exploring Otherness in the World of Advertising (Institutional Structures of Feeling)

    Culture and the Ad: Exploring Otherness in the World of Advertising (Institutional Structures of Feeling)


  9. Contemporary Visual Merchandising (2nd Edition)

    Contemporary Visual Merchandising (2nd Edition)


  10. Smart Things to Know About, Marketing

    Smart Things to Know About, Marketing


  11. What Works in Fashion Advertising

    What Works in Fashion Advertising


  12. Branding: A Practical Guide to Planning Your Strategy

    Branding: A Practical Guide to Planning Your Strategy


  13. Complete Idiot's Guide to Brand Management

    Complete Idiot's Guide to Brand Management


  14. Personalities and Products : A Historical Perspective on Advertising in America (Contributions to the Study of Mass Media and Communications)

    Personalities and Products : A Historical Perspective on Advertising in America (Contributions to the Study of Mass Media and Communications)


  15. The Essentials of Marketing Principles (Essentials)

    The Essentials of Marketing Principles (Essentials)


  16. Career Opportunities in Advertising and Public Relations (Career Opportunities)

    Career Opportunities in Advertising and Public Relations (Career Opportunities)


  17. Maximizing Your Media Dollars : ANA's Guide To Media Planning and Buying

    Maximizing Your Media Dollars : ANA's Guide To Media Planning and Buying


  18. Introducing Marketing Research

    Introducing Marketing Research


  19. Advertising Copywriting

    Advertising Copywriting


  20. Managing Salespeople: A Relationship Management Approach

    Managing Salespeople: A Relationship Management Approach


  21. Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't

    Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't


  22. Pulp Politics: How Political Advertising Tells the Stories of American Politics

    Pulp Politics: How Political Advertising Tells the Stories of American Politics


  23. Guerrilla Marketing in 30 Days

    Guerrilla Marketing in 30 Days


  24. The Everything Network Marketing Book: How Anyone Can Achieve Easy Success, Earn a Great Income, and Enjoy a Relaxing Lifestyle (Everything Series)

    The Everything Network Marketing Book: How Anyone Can Achieve Easy Success, Earn a Great Income, and Enjoy a Relaxing Lifestyle (Everything Series)


  25. Advertising As Communication (Studies in Communication)

    Advertising As Communication (Studies in Communication)


Beating the Deal Killers : Overcoming Murphy's Law (and other Sales Nightmares)
Average customer rating: 5 out of 5 stars
  • Great book !
Beating the Deal Killers : Overcoming Murphy's Law (and other Sales Nightmares)
Stephen Giglio
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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ASIN: 0071385517

Book Description

Strategies for overcoming clock-watching clients, spilled coffee, and other sales nightmares­­and closing the sale

Selling is tough, and what can go wrong often will. Successful salespeople know they must prepare themselves for every potential deal-killer. Beating the Deal-Killers provides situation-specific advice for anticipating problems, handling them deftly, and returning everyone's attention to the matter at hand­­completing the sale.

More than just a valuable troubleshooting guide, however, this book by award-winning sales executive Stephen Giglio gives sales pros firsthand techniques they can put into action at their next sales meeting. Battleproven tips and pointers include:

Customer Reviews:

5 out of 5 stars Great book !.......2002-11-07

This is an excellent book on how to be more effective on a sales call. Mr. Giglio brings a fresh perspective to improving your sales skills.

One thing I especially liked was how he carefully explains how to avoid falling into a "Murphy's Law" situation during a sales call. He gives great examples of sales calls where he, as a coach, was present. These examples are relevant to the real world and quite practical.

This book do not try to fill you with new 'techniques', it instead describes new ways to approach a customer, which ultimately produces the lasting results we are seeking.

I highly recommend this book to everyone. "Beating the Deal Killers", can add a new, more business-like dimension to your professional life.

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  3. Image Makers : Advertising, Public Relations, and the Ethos of Advocacy
  4. Marketing Research
  5. Beating the Deal Killers : Overcoming Murphy's Law (and other Sales Nightmares)
  6. Concurrent Marketing: Integrating Product, Sales, and Service
  7. The Future of Advertising : New Approaches to the Attention Economy
  8. Romancing the Customer: Maximizing Brand Value Through Powerful Relationship Management
  9. Handbook of Marketing
  10. Strategic Marketing: An Introduction

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