Books
- From Chaos to Coherence: Advancing Emotional and Organizational Intelligence Through Inner Quality Management

- Statistical Procedures for Machine and Process Qualification

- Macrologistics Management: A Catalyst for Organizational Change

- Manager's Handbook

- Continual Improvement in Government Tools and Methods

- SLM Solutions: A Buyer's Guide

- The Team Handbook for Educators: How to Use Teams to Improve Quality

- Act Like an Owner : Building an Ownership Culture

- Six Sigma : The Mcgraw-Hill 36 Hour Course

- QS-9000 Pioneers: Registered Companies Share Their Strategies for Success

- Supplier Management Handbook

- Statistical Quality Control Using Excel

- Implementing ISO 14000

- Six Sigma Demystified : A Self-Teaching Guide (Demystified)

- Implementing Quality

- Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (3rd Edition)

- The Just-In-TIme Self Test: Success Through Assessment and Implementation

- Moving Beyond Environmental Compliance: A Handbook for Integrating Pollution Prevention with ISO 14000

- Linking Quality to Profits: Quality-Based Cost Management

- Why Things Go Wrong: Deming Philosophy in a Dozen Ten-Minute Sessions

- Developing a Quality Curriculum

- Command Performance: The Art of Delivering Quality Service (The Harvard Business Review Book)

- Total Improvement Management: The Next Generation in Performance Improvement

- Designing and Evaluating Games and Simulations: A Process Approach

- Total Organizational Excellence: Achieving World Class Performance

Books:
- Leadership Lessons of the Navy SEALS : Battle-Tested Strategies for Creating Successful Organizations and Inspiring Extraordinary Results
- Building Effective Project Teams (With CD-ROM)
- Smart Things to Know About, Teams
- Continuously Improving an Organization's Performance: High-Speed Management (Suny Series in Management-Communication)
- Go Virtual: The Road to Superior Team Management
- Cross-Functional Teams Tool Kit
- YA Gotta Wanna: Winning Takes Teamwork
- Operational Performance Measurement: Increasing Total Productivity
- Innovating With Integrity: How Local Heroes Are Transforming American Government
- From Chaos to Coherence: Advancing Emotional and Organizational Intelligence Through Inner Quality Management
Books