Books
- Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems

- Multivariate Quality Control: Theory and Applications (Quality and Reliability , Vol 54)

- Advanced Quality Function Deployment

- Total Quality Tools

- Total Quality Management

- Quality Assurance: Philosophies, Methods, and Technologies

- Optimize Your Operation: Stories, Tools and Lessons for Using the Principles of Process Management to Improve Your Quality (The Walkabout Series)

- Maximizing ROI on Software Development

- Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry

- Quality Handbook for the Architectural, Engineering, and Construction Community

- Glossary and Tables for Statistical Quality Control

- ISO 9000 : A Comprehensive Guide to Registration, Audit Guidelines, and Successful Certification

- Quality (Pharmaceutical Engineering Series) (Pharmaceutical Engineering, 2)

- Making Scorecards Actionable : Balancing Strategy and Control

- Assessing Business Excellence

- The ISO 9000 Quality System: Applications in Food and Technology

- How to Make Money with ISO 9000: A Guide to Profitable Quality Management

- Pocket Guide to TQM (Mini Pictorial Guides)

- The ISO 9000 Book: A Global Competitor's Guide to Compliance and Certification

- The Baldrige Assessor's Workbook: How to Perform the Examiner's Role for Internal and External Assessments

- Understanding and Implementing Quality

- Quality, Reliability, and Process Improvement

- Spc for Short Run Manufacturing

- Customer-Centered Supply Chain Management: A Link-By-Link Guide

- Iso 9001, the Standard Companion

Books:
- The Laboratory Quality Assurance System : A Manual of Quality Procedures and Forms
- Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)
- Kanban Just-In-Time at Toyota: Management Begins at the Workplace
- Demystifying Baldrige
- The IS0 9000 Handbook
- Integrated Process Management: A Quality Model
- An Introduction To Quality Assurance For The Retailers
- Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems
- Power Quality Primer
- Qs-9000 Miniguide
Books