Books

"The new edition hits the nail on the head. Every employee who works as a member of a team needs to learn facilitation skills. How to Lead Work Teams explains and describes skills and practical techniques in a very readable way."
--Judith C. Tingley, president, Performance Improvement Pros, Inc.

Customer Reviews:

In general..........2003-03-04

Takes a process approach to soft skills - excellent!.......2002-07-03

First, it's short. The 14 chapters that lead you through developing and using team leadership skills and techniques is given in 216 information packed pages. Second, the approach in this book is based on a process instead of ad hoc advice that characterizes other books of this type.

The book starts with some basics before unfolding into a process. Topics include a discussion of the realities of today's workplace, and the differences between teams and teamwork; the difference between controlling and facilitating, and excellent advice on communications and facilitating team meetings. The process that begins in Chapter 10 is a sequence as follows: (1) plan the meeting (with an interesting piece on why agendas do not work - this flys in the face of conventional thought, but the author makes a compelling case), (2) encourage participation (with a wealth of techniques for doing this), (3) methods and techniques for recording ideas, (4) how to manage the group, and (5) reaching consensus (a real skill!).

Books:

1. How To Lead Work Teams: Facilitation Skills, 2nd Edition
2. Administrative Behavior, 4th Edition
3. Spiral-bound
4. The New Strategic Management : Organization, Competition, and Competence
5. Decide and Conquer: Make Winning Decisions and Take Control of Your Life
6. Business Forecasting (7th Edition)
7. Collaborating : Finding Common Ground for Multiparty Problems (Jossey-Bass Management Series)
8. Groupware in the 21st Century
9. Diverse Teams at Work: Capitalizing on the Power of Diversity
10. The Art of Making Decisions: Expanding Common Sense & Experience

Books